Privacy Policy

Last Updated: February 25, 2026

09USA.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 09usa.com and use our services.

1. Information We Collect

Information You Provide

• Account Information: Name, email address, password, and phone number when you create an account.
• Order Information: Billing and shipping address, payment method details, and purchase history when you place an order.
• Communications: Any information you provide when contacting our customer support or leaving product reviews.
• Seller Information: If you register as a seller, we collect business name, tax identification details, and payout information.

Information Collected Automatically

• Device & Browser Data: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on pages, click patterns, and referring URLs.
• Cookies & Tracking: We use cookies and similar technologies to enhance your experience. See Section 5 for details.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and payment processing.
• Create and manage your account.
• Communicate with you about orders, promotions, and updates (with your consent for marketing).
• Improve our website, products, and services.
• Detect and prevent fraud, unauthorized transactions, and other illegal activities.
• Comply with legal obligations, including tax reporting requirements.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Sellers: When you place an order, the seller receives your name, shipping address, and order details necessary to fulfill your order.
• Payment Processors: We use Stripe to process payments. Your payment information is sent directly to Stripe and is subject to their privacy policy.
• Shipping Carriers: We share shipping addresses with carriers to deliver your orders.
• Service Providers: We may share information with trusted third-party service providers who assist us with website hosting, analytics, and email delivery.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• PCI DSS compliant payment processing through Stripe — we never store your credit card numbers on our servers.
• Regular security assessments and monitoring.

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Cookies

We use the following types of cookies:

• Essential Cookies: Required for website functionality, such as maintaining your shopping cart and login session.
• Analytics Cookies: Help us understand how visitors use our website to improve performance and user experience.
• Preference Cookies: Remember your settings, such as language preference and region.

You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.

6. Your Rights & Choices

You have the right to:

• Access the personal information we hold about you.
• Update or correct your account information at any time through your account settings.
• Delete your account by contacting us at info@09usa.com.
• Opt out of marketing emails by clicking the "unsubscribe" link in any promotional email.
• Request a copy of your personal data in a portable format.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared.
• Right to request deletion of your personal information.
• Right to opt out of the sale of personal information (we do not sell personal information).
• Right to non-discrimination for exercising your privacy rights.

To exercise your CCPA rights, contact us at info@09usa.com.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law (e.g., tax records, transaction history) or for legitimate business purposes such as fraud prevention.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: info@09usa.com
• Website: Contact Us